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VP Implementation

Job Category: Non-Technical
Department: Implementation / Projects
Job Location: Indore
Experience: 15+ years

About The Role : We are seeking a self-motivated VP Implementation with strong implementation and project management experience. Candidates will work closely with technical project teams and partner teams to implement enterprise software with customer’s enterprise.

Key Responsibilities:

  • Perform process requirements and analysis workshops with clients to define business, process, functional requirements and data element requirements.
  • Manage project scope and perform client engagement activities.
  • Consult and provide guidance with best process, project scheduling, resource availability for successful   implementations
  • Manage project schedules, define statements of work, manage change control and change requests
  • Consult and provide guidance with the best process, ensuring resource availability for successful solution deliveries.
  • Functional Training to clients for facilitating the ERP Usage.
  • Troubleshoot software and implementation issues, provide workaround and functional implementation guidance.
  • Team Handling and monitoring their activities.

Education & Experience :

  • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field is required.
  • Master’s degree in Business Administration (MBA), Project Management, or a relevant discipline is highly preferred.
  • Minimum 12–15 years of progressive experience in software implementation, project delivery, or enterprise solution deployment, preferably in the EdTech, ERP, or enterprise SaaS domain.
  • Proven track record of leading large, multi-location implementation teams and delivering enterprise-scale software solutions to global clients.

    Extensive experience in client onboarding, change management, stakeholder engagement, and cross-functional collaboration

Key Skills:

  • Minimum 15 years to maximum 20 years of Experience in Implementation Process
  • Technical and Functional Expertise.
  • Background as an Implementation Engineer or Business Analyst in enterprise software products / service s/ applications.
  • Hands on technical experience with IT Platforms such as MY SQL.
  • Must possess strong cross team/group/org collaboration skills; ability to foresee and analyse.
  • Excellent Communication Skills.
  • Solid understanding of software development lifecycle (SDLC), implementation methodologies (Agile/Waterfall), and project governance.
  • Previous experience in a senior leadership role managing strategic initiatives, client escalations, and driving operational excellence.

What We Offer?

At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:

  • Learning & Growth: We support your professional development at every step.
  • Cutting-Edge Technologies: Engage in pioneering and innovative projects.
  • Global Opportunities: Expand your horizons & work on international assignments.
  • Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
  • Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
  • 5 Days a Week: Embrace a healthy work-life balance.
  • Group Health Insurance: Your health and well-being are our priority.
  • Open Door Policy: Your ideas and feedback are always welcomed.
  • Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!

Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.

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