About the Role:
Senior Manager, Projects role at Serosoft involves overseeing the successful deployment of products or services to clients, ensuring smooth transitions and optimal utilization. The ideal candidate will demonstrate strong project management expertise, possess technical knowledge, and showcase exceptional communication skills to effectively collaborate with both clients and internal teams.
Key Responsibilities:
- Conduct process requirement and analysis workshops with clients to define business, process, functional, and data element requirements.
- Manage project scope and lead client engagement activities.
- Provide consultation on best practices, project scheduling, and resource availability to ensure successful implementations.
- Manage project schedules, define statements of work, and oversee change control and requests.
- Deliver functional training to clients to facilitate ERP usage.
- Troubleshoot software and implementation issues, offering workarounds and functional guidance.
- Lead and monitor the activities of project teams to ensure timely and successful delivery.
Education & Experience:
- 12+ years of extensive experience in executing implementation processes.
- Proven background in roles such as Implementation Engineer or Business Analyst within the enterprise software domain.
- Hands-on expertise with IT platforms, particularly MySQL.
- Experience in client interaction, conducting training sessions, and managing project scope.
Skills & Competencies:
- Demonstrated proficiency in both technical and functional aspects of project management.
- Strong aptitude for collaborating across teams, with an ability to anticipate and analyze project needs and challenges.
- Excellent communication skills to effectively convey ideas and information.
- Advanced proficiency in MS Excel and a solid understanding of its functionalities.
- Willingness and flexibility for travel as required.
What We Offer?
At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:
- Learning & Growth: We support your professional development at every step.
- Cutting-Edge Technologies: Engage in pioneering and innovative projects.
- Global Opportunities: Expand your horizons & work on international assignments.
- Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
- Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
- 5 Days a Week: Embrace a healthy work-life balance.
- Group Health Insurance: Your health and well-being are our priority.
- Open Door Policy: Your ideas and feedback are always welcomed.
- Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!
Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.
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