About the role:
India’s leading Educational ERP Software company, a Deloitte Fast 50 Company, and ET Growth Champion Serosoft for a high-performing Presales Consultant to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
Key Responsibilities:
- Make outgoing calls to potential customers to schedule high-quality leads for sales.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Generating leads for ERP software products through cold calls and other mediums.
- Demonstration of the ERP software.
- Updating the CRM record.
- Seize opportunities to upsell services when they arise.
- Follow up with potential customers in a timely manner.
- Manage a large number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating procedures.
- Meet personal/team qualitative and quantitative targets.
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Maintain regular attendance and punctuality.
- Work closely with sales teams and other pre-sales resources, providing support throughout the sales cycle.
- Work closely with the sales team during the prospect needs analysis phase to assist in uncovering and clearly identifying prospects’ critical business issues.
- Searching for Customer Information through search engines.
Education & Experience:
- Bachelor’s/Master’s in Business, Sales, Marketing, or related fields.
- 3+ years in international sales, ideally in SaaS or ERP solutions.
- Experience in the education sector and digital marketing tools (SEO, CRM, PPC) preferred.
Digital marketing day-to-day
- Managing and utilizing all digital sales channels and tools, including analytics, SEO, CRM systems, PPC, etc., to undertake analyses of sales performance and strategy success.
- Social media strategy and communications.
Skills :
- Able to generate qualified leads from different sources.
- Familiar with CRM.
- Customer-focused and adaptable to different personality types.
- Have the ability to multitask, set priorities, and manage time effectively.
- Possess previous experience in target achievement.
- Superior listening, verbal, and written communication skills.
What We Offer?
At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:
- Learning & Growth: We support your professional development at every step.
- Cutting-Edge Technologies: Engage in pioneering and innovative projects.
- Global Opportunities: Expand your horizons & work on international assignments.
- Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
- Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
- 5 Days a Week: Embrace a healthy work-life balance.
- Group Health Insurance: Your health and well-being are our priority.
- Open Door Policy: Your ideas and feedback are always welcome.
- Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!
Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.
————————————————————————————————————————————————————-