About the Role
Serosoft — India’s leading Educational ERP software company, a Deloitte Fast 50 company and ET Growth Champion — is looking for a Junior Consultant – Implementation/Projects who will be responsible for managing and delivering successful ERP implementations for educational institutions. The ideal candidate will have strong functional knowledge, excellent project execution capabilities, and a customer-first mindset to ensure smooth client onboarding and system adoption.
What You’ll Do
- Conduct requirement-gathering workshops and stakeholder interviews to understand client needs and define functional specifications.
- Lead end-to-end ERP implementation projects, including planning, execution, monitoring, risk mitigation, and client communication.
- Configure ERP modules based on client-specific business processes, ensuring timely and high-quality delivery.
- Deliver engaging functional training sessions for stakeholders and end-users, both remotely and on-site.
- Collaborate with cross-functional teams to troubleshoot issues, provide resolutions, and ensure successful deployments.
- Maintain clear and consistent communication with clients and senior management regarding project progress, milestones, and risks.
- Create and maintain comprehensive project documentation, including Statements of Work (SoWs), User Acceptance Testing (UAT) plans, and change requests.
- Provide effective post-go-live support to ensure client satisfaction and solution adoption.
- Understand the difference between project-based and product-based delivery models; adapt approaches accordingly.
- Coordinate with the product team to align on client requirements and enhancements during and after implementation.
Must-Have Skills & Experience
- 0–2 years of experience in ERP implementation, project consulting, or client servicing roles.
- Experience in the education technology domain or enterprise software is highly desirable.
- Strong grasp of business processes with the ability to map them effectively to ERP functionalities.
- Familiarity with MySQL or similar relational databases is a plus.
- Excellent communication, presentation, and stakeholder management skills.
- Strong analytical thinking and problem-solving abilities.
- Proficient in MS Excel and project documentation tools.
Education
- Bachelor’s degree in a relevant field (Business, IT, Computer Science, or related discipline).
What We Offer
At Serosoft, we foster a culture of innovation, collaboration, and excellence:
- Learning & Growth — we support your professional development at every step.
- Cutting-Edge Technologies — engage in pioneering and innovative projects.
- Global Opportunities — expand your horizons and work on international assignments.
- Vibrant Culture — exciting events, celebrations, and team outings.
- Best-of-Breed Compensation — competitive pay that rewards your skills and contribution.
- 5-Day Work Week — a healthy work-life balance.
- Group Health Insurance — because your well-being matters.
- Open-Door Policy — your ideas and feedback are always welcome.
- Beautiful Office in Indore — work in the heart of India’s cleanest city.
Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.