This is a high-impact strategic role reporting directly to the Founder & CEO. The Chief of Staff will act as a trusted advisor, execution partner, and strategic coordinator—ensuring alignment, clarity, and progress across business priorities. The role requires someone who can operate with ownership, confidentiality, and maturity while navigating multiple projects and stakeholders.
Key Responsibilities:
- Support the founder in evaluating, prioritizing, and executing strategic initiatives across the organization.
- Lead and manage cross-functional projects involving Product, Sales, Marketing, HR, and Operations.
- Conduct business analysis, research, and competitive benchmarking to support decision-making.
- Prepare internal and external presentations, reports, dashboards, and executive-level communication.
- Coordinate executive meetings, track action items, and ensure follow-through with leadership teams.
- Serve as a communication bridge between the founder and senior stakeholders to ensure alignment.
- Represent the founder in selected meetings where required and ensure decisions are documented and executed.
- Support special strategic initiatives, including partnerships, global expansion, product innovation, and operational improvements.
- Lead structured communication and insights for investor relations, ensuring alignment on business progress and strategic priorities.
- Handle confidential information with discretion and professionalism.
Education & Experience:
- MBA from a premier institute (IIMs or equivalent preferred).
- 3–5 years of experience in strategy, consulting, operations, PMO, product strategy or high-responsibility roles.
- Prior experience working with CXOs, startup founders, or in high-growth environments is an advantage (not mandatory).
Skills & Competencies:
- Strong analytical thinking and problem-solving capabilities.
- Excellent communication skills — written, verbal and presentation.
- Ability to structure complex information into clear and actionable insights.
- Strong stakeholder management and ability to influence without authority.
- Project and deadline management skills with attention to detail.
- High proficiency in research, business analysis, reporting, and data-driven decision-making.
- Ability to multitask and operate effectively in fast-paced, evolving environments.
Desirable Attributes:
- High ownership mindset and proactive approach.
- Professional presence with strong emotional intelligence.
- Integrity, discretion, and ability to handle sensitive information.
- Calm, composed, and solution-focused under pressure.
- Curious, driven, and eager to learn across diverse business areas.
- Entrepreneurial, adaptable, and motivated to build long-term impact.
What We Offer?
At Academia by Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:
- Learning & Growth: We support your professional development at every step.
- Cutting-Edge Technologies: Engage in pioneering and innovative projects.
- Global Opportunities: Expand your horizons & work on international assignments.
- Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
- Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
- 5 Days a Week: Embrace a healthy work-life balance.
- Group Health Insurance: Your health and well-being are our priority.
- Open Door Policy: Your ideas and feedback are always welcomed.
- Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!
Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.