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Business Analyst

Department: Product
Job Location: Indore
Experience: 3+ years

About the Role:

We are looking for a seasoned Business Analyst to become an integral part of our dynamic team. The ideal candidate will play a key role in analyzing business needs, designing solutions, and ensuring successful implementations to drive business growth and meet client objectives.

Key Responsibilities:  

  • Facilitate requirement elicitation and analysis workshops with clients to define business, process, functional, and data element requirements.  
  • Design wireframes and prototypes for technically and functionally feasible solutions based on product standards.  
  • Coordinate between technical and non-technical stakeholders throughout the project lifecycle.  
  • Create detailed user stories and business cases to ensure clear solution comprehension.  
  • Provide expert consulting on best practices, project scheduling, and resource availability for timely and successful solution deliveries.  
  • Manage project timelines, define statements of work, and handle change control processes, including analyzing and managing change requests.  
  • Troubleshoot software and implementation issues, providing workarounds and functional guidance for effective implementations.  
  • Gather and document business, process, and integration requirements.  
  • Conduct research and analysis to enhance the product’s capabilities.  
  • Lead product sprint planning, documentation, and coordinate with internal teams to ensure timely delivery.  
  • Perform quality analysis and functional analysis of product features.  
  • Provide functional training for internal teams and end-users.  
  • Conduct competitive analysis to support product roadmap development.  
  • Deliver client demos, manage PoC initiatives, and create client-facing solution documentation.

Education & Experience:  

  • Bachelor’s degree in Business, Information Technology, or a related field is preferred.  
  • Minimum of 3 years of experience as a Business Analyst, preferably in enterprise software products or services (ERP).  

Skills & Competencies:  

  • Strong technical and functional expertise, with a background in ERP software analysis.  
  • Ability to collaborate effectively across teams, with excellent cross-team/group collaboration skills.  
  • Proficiency in creating wireframes, prototypes, and functional solutions that are aligned with product standards.  
  • Experience in creating detailed user stories, business cases, and requirements documentation.  
  • Strong analytical abilities, problem-solving skills, and attention to detail.  
  • Excellent communication skills, both written and verbal, with the ability to interact effectively with both technical and non-technical stakeholders.

Desirable Attributes:  

  • Ability to foresee and analyze project risks and provide sound mitigation strategies.  
  • Experience in managing change control processes and handling multiple projects simultaneously.  
  • Proactive approach in researching product enhancements and suggesting innovative solutions.  
  • Proven ability to conduct competitive analysis and contribute to long-term product roadmap planning.  

What We Offer?

At Serosoft, we believe in fostering a culture of innovation, collaboration and excellence. Discover what makes Serosoft the perfect place to thrive:

  • Learning & Growth: We support your professional development at every step.
  • Cutting-Edge Technologies: Engage in pioneering and innovative projects.
  • Global Opportunities: Expand your horizons & work on international assignments.
  • Exciting Events & Outings: Enjoy vibrant celebrations and team activities.
  • Best of Breed Compensation: Competitive pay that rewards your skills & contributions.
  • 5 Days a Week: Embrace a healthy work-life balance.
  • Group Health Insurance: Your health and well-being are our priority.
  • Open Door Policy: Your ideas and feedback are always welcomed.
  • Beautiful Office in Indore: Work in India’s cleanest city, right in the heart of it!

Join our dynamic team and be part of an innovative company where your efforts will directly shape the future of global education.

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