Senior Consultant Presales
Job title: Senior Consultant Presales
Location: Indore(Onsite)
Experience: 3+ years
About the role:
India’s leading Educational ERP Software company, a Deloitte Fast 50 Company, and ET Growth Champion Serosoft for a high-performing Senior Consultant Presales to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative.
Responsibilities:
- Make outgoing calls to potential customers to schedule high-quality leads for sales.
- Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
- Generating leads for ERP software products through cold calls and other mediums.
- Demonstration of the ERP software.
- Updating the CRM record.
- Seize opportunities to upsell services when they arise.
- Follow up with potential customers in a timely manner.
- Manage a large number of outbound calls in a timely manner.
- Document all call information in the CRM according to standard operating procedures.
- Meet personal/team qualitative and quantitative targets.
- Demonstrate an aptitude for sales, be able to ask for the next meeting, and suggest additional products or services to increase customer satisfaction and revenue.
- Communicate effectively and professionally in all forms of communication with internal and external customers.
- Maintain regular attendance and punctuality.
- Work closely with sales teams and other pre-sales resources, providing support throughout the sales cycle.
- Work closely with the sales team during the prospect needs analysis phase to assist in uncovering and clearly identifying prospects critical business issues.
- Searching Customer Information through search engines.
Digital marketing day to day
- Managing and utilizing all digital sales channels and tools, including analytics, SEO, CRM systems, PPC, etc. to undertake analyses of sales performance and strategy success.
- Social media strategy and communications.
Skills and Qualifications:
- Graduate preferably in Marketing Stream.
- Able to generate qualified leads from different sources.
- Familiar with CRM.
- Customer focused and adaptable to different personality types.
- Have the ability to multitask, set priorities, and manage time effectively.
- Possess previous experience in target achievement.
- Superior listening, verbal, and written communication skills.